North America's leading financial services providers entrust T-Base with the secure processing, quality production and timely delivery of their customers' alternate format statements and documents. With the increase in consumer demand for braille transcription services, accessible communications, and the prevailing legislation that mandates it's availability, T-Base assists corporate/retail banking, card product, wealth management, and brokerage/insurance firms in meeting diverse information needs while ensuring successful compliance resolution.
Secure Accessible Statements Processing
As the first alternate format service provider to become
PCI compliant, T-Base processes and produces financial accessible statements, complete with inserts, terms and conditions, in the format of the customers choice. In taking advantage of our secure accessible
statement processing solution our clients, and in turn their customers, are further guarded from data compromise issues that exist in today's vulnerable global marketplace.
We also work closely with many outsource statement providers, such as First Data and Symcor Inc., in developing and processing accessible customer statements on behalf of their clients - allowing valuable time to focus on organizational priorities.
Financial Documents
T-Base provides accessible services outside statement processing to serve both single and multiple customers. Through both our
braille transcription services and
content design services, standard documents such as product/service brochures, and personalized correspondence materials are tailored to meet the unique information needs.
User Friendly ATM/ABM Kits
Financial institutions have invested hundreds of millions of dollars towards the installation of accessible banking machines, and are quickly recognizing the return on their rewarding investment. Providing
ATM/ABM kits in alternate formats assists customers in accessing available products and services. The ATM/ABM includes a booklet with general instructions for use outlining the functionality and operating features of the machine, and a portable headset in order to access the voice system.
Web Accessibility
T-Base works with financial services companies in the development of an
accessible website to ensure all customers have access to on-line banking services including accessible PDF's.
