T-Base Communications Blog

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Jeff Jullion - Apr 23, 2015

In addition to over-arching legislation and standards, such as the Canadian Human Rights Act and the Canadian Charter of Rights and Freedoms, Title III of the Americans with Disabilities Act (ADA), WCAG 2.0 and Section 508, there are other telecommunication regulations that require accessibility of information and communication to customers. 

Shannon Collier - Apr 16, 2015

Understanding your obligations for communications ensures accessible compliance and mitigates your risk. Depending on what province or state your business and its locations reside as well as your industry, there is various pieces of accessibility legislation that may pertain to you. Of course, there are universal standards and laws such as Canadian Human Rights Act and the Canadian Charter of Rights and Freedoms ensure equality of opportunity and freedom from discrimination in Canada and The Americans with Disabilities Act (ADA) in the United States.

Sue Costa - Apr 14, 2015

The definitive answer is... “No, it’s not.” Offering documents and statements online as a fully accessible PDF is a very progressive and inclusive step, but it is simply not enough. In fact, accessibility legislation mandates that customers are offered access in their preferred format and it just makes good business sense. What consumers want is choice, and a standard PDF made with accessibility software solutions does not fully provide it.

Jeff Jullion - Apr 10, 2015

Many find e-Text a confusing term. It means different things to different people.

Sue Costa - Apr 07, 2015

The following data (feedback from consumers compiled by T-Base in 2011) constitutes the results of a large print survey of a sampling of partially sighted individuals which outline their preferences for reading and clarity of large print statement design.


Ask T-Base provides the ability for you to ask us anything related to communicating accessibly with your blind and low vision customers. #asktbase