Telecommunications Providers: Alternative Format Phone Statements, Guides, Accessibility Review & Content Design

Many telecommunications service providers have been progressive in ensuring that blind and partially sighted customers are considered in the design and delivery of their products, ranging from the accessible technology and functionality of the devices to the provision of alternative format statements with call detail summaries and user manuals in braille, large print, e-Text and audio.

Accessible Call Detail Summaries

Monthly invoices and usage statements, formatted complete with your preserved institutional branding, are sent directly to consumers in accessible format phone statements of their choice. 

A unique electronic system created by T-Base Communications called AccessAbill^©, a unique electronic system created by T-Base, provides fully secure services to produce usage statements, inserts, as well as terms and conditions in the full range of alternative format phone statements.  

T-Base Communications ranks among the most secure in the alternative format statements industry and as a result, our clients and their customers - the end consumer, are better guarded from data compromise issues that exist in today's vulnerable global marketplace.  

In-depth Accessibility Review and Content Design

Derived from the shared contributions of T-Base professionals as well as blind consumers, user manuals are redesigned with unique content and organization in order to enhance product and service functionality for blind and partially sighted users. Following testing, our usability content design services includes the provision of an in-depth accessibility review that outlines variances and recommendations with respect to the device. 

QuickStart Guides 

Blind and partially sighted consumers have differing requirements with respect to quickly accessing information on the operational functionality of their device.

Designed exclusively for each brand and model, and created from the existing full-version manual, T-Base Communications offers user-friendly QuickStart guides that identify the basic layout and functionality of the phone. T-Base creates and adapts usability content into both the QuickStart guide and the full-version manual, ready for transcription and production in the full range of formats.

Learn more about compliance and risk mitigation in the telecommunications industry.