We make North America’s top financial institutions accessible

T-Base serves 70% of the top 10 U.S. banks and 100% of Canada’s top 5 banks, who count on us for accessible statements and customer communications as well as our state-of-the-art solutions to security, quality and turnaround. Our turnkey service model, which includes automated conversion of monthly statements into all alternate formats with no IT investment, makes us the leading accessibility resource in the industry.

Flexibility and timely delivery of accessible statements and documents

When you partner with T-Base, we simplify communicating effectively with customers who are blind or low vision (across all lines of business).

We’re flexible: we accept the widest range of file input formats in the industry, including XML, AFP, PDF, CSV, ASCII, EBCDIC, HTML, and output the full complement of alternate format materials for your customers’ financial monthly statements and documents. It’s important your customers receive their accessible statements and documents in the same timely fashion as your customers who are sighted.

Learn about our industry-leading SLA for automated monthly statement conversion.

Flexibility also means choice

We recognize that not every consumer who is blind or low vision chooses braille. In our whitepaper Providing Customer Choice, learn how customer choice not only provides a rich and inclusive online experience, but also saves money, significantly strengthens compliance with accessibility legislation and supports the shift toward paperless operations.

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Data security is paramount

T-Base is SSAE 16 SOC2 Type 2 and the Payment Card Industry Data Security Standard (PCI-DSS) certified. Our secure infrastructure is on par with that of the financial institutions we serve, meaning your customer data is always safe, never compromised.

Ensure your customers who are blind or low vision can manage their account details and all financial matters with autonomy and ease. For accessible communications in financial services, contact T-Base for a quote today.

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