Careers

Working at T-Base

If you would like to join a growing team in a customer-focused, innovative, challenging and fun learning environment, one in which you can hone valuable skills, learn more about rewarding careers at T-Base.

T-Base currently has the following positions available. We invite candidates to apply by sending a resume and cover letter to careers@tbase.com. Please add the name of the position you’re applying for in the email subject line.

Available positions

We are currently accepting applications for the following positions:

Image of a woman who is smiling and standing in an office environment with her arms crossed

Transcription Specialist

Position: Transcription Specialist
Status: Full Time
Location: Preferably working in-house at our office located in Ottawa, Ontario or Ogdensburg, New York.  However, we will consider accommodating candidates who wish to work remotely in Canada or the United States.

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility.

Transcription Specialist

Reporting to the Manager of Transcription and working closely with a team of Transcription Specialists and the Quality Assurance team, this position is responsible for converting source documents into various alternate formats to create accessible documents that are usable by the blind and low vision consumer in the production of educational materials, forms, and instruction documents.

Duties and Responsibilities:

  1. Transcription of source material into braille and tactile, including any scanning, OCR, formatting and proofreading required to complete such transcription. The formats required are UEB Literary, UEB Technical and UEB Nemeth.  There are some transcriptions that may be required in Nemeth or EBAE Literary as well.
  2. Quality Assurance work for projects transcribed by our internal team using a semi-automated process. These are done by a team that do not have a solid understanding of braille.  Some careful attention to the output in braille especially items such as extra lines, orphaned headings or directions, table formatting, placement of tactile, etc. will be required including providing feedback to the transcriber to augment their knowledge of braille rules to apply to future projects.
  3. Quality Assurance/Proofreading and correction of braille received from other transcribers and providing proofer’s notes of same. These are to be corrected in the same software (Braille 2000 or Duxbury) that the original work was received in. A checklist will be filled-out for each project that has gone through Quality Assurance.
  4. Adapt and or review tactile graphics created within transcriptions to ensure correct placement and page numbering, using Corel Draw.
  5. Participate in company-sponsored meetings and tutorials with regard to standards enhancement.
  6. Compliance with Corporate Policies and Procedures;
  7. Ensure production material is readily available and timelines are met.

Qualifications:

Education & Requirements:

  • BANA Certification in Braille UEB and Nemeth is required to ensure that standards are followed.
  • A diploma/certificate in graphic design or a combination of education and experience is an asset.
  • Previous experience working in an office environment.
  • Must be able to travel across North America.

Knowledge:

  • Knowledge of Braille is required.
  • Knowledge of scanning and Optical Character Recognition (OCR) software is an asset.
  • Strong knowledge MS Office suite, particularly MS Word.

Skills

  • Comfortable with the use of computer applications such as Microsoft Word, Excel, Adobe PDF and graphic software such as Corel Draw.
  • Excellent organizational skills and the ability to multi-task.
  • Strong interpersonal skills, works well with others.

 Abilities

  • Strong ability to prioritize tasks and troubleshoot problems and issues.
  • Ability to take initiative and work independently.
  • Exceptional attention to detail and accuracy.
  • Ability to remain calm under the pressure of tight deadlines.

Language

  • Excellent oral and written communication skills in English
  • Fluency in French and/or Spanish would be an asset

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.  We thank all applicants for their interest but only those selected for an interview will be contacted.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.

Guided Transcription Operator

Position: Guided Transcription Operator
Status: Full Time
Location: Ottawa, ON.

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility. Join our growing team in our Ottawa, ON, office.

Guided Transcription Operator

Reporting to the Manager of Guided Transcription and working closely with a team of Transcription Specialists and the Quality Assurance team, this position is responsible for using and testing proprietary software to create documents that are usable by the blind and low vision consumer in the production of educational materials such as text books and testing materials with a large emphasis on Science Technology Engineering Math (STEM) subject matter.

Duties and Responsibilities:

  1. Learning a T-Base custom-built software which is used to create accessible documents for the blind and low vision consumer in the educational marketplace.
  2. Working within MS Word to format and proofread documents that have been initially processed and transcribed using the custom built software. This includes: receiving documents in a PDF format, running documents through the proprietary software, following the rules, guidelines and prompts to make decisions regarding the formatting of the documents.
  3. Providing feedback, both verbal and written to the software development team and subject matter experts on the effectiveness of the platform.
  4. Producing tactile graphics using graphic software to transform print illustrations, maps, images, diagrams, etc. into readable tactual format for the blind.
  5. Initially, working with the team to test the software and provide feedback on its accuracy and ease of use. Ultimately will move to become the first generation of user to apply and transcribe documents using the software application.

Qualifications:

Education & Requirements:

  • A minimum of a 2 year college diploma, or equivalent, is required
  • This is an entry level role; some previous experience working in an office or production setting would be an asset
  • Must successfully pass criminal background check, credit check
  • Experience in writing reports and document structuring is an asset
  • Ability to travel across North America is an asset

Knowledge:

  • Proficient in using Microsoft office tools (Microsoft Word, Excel) and Adobe Acrobat, PDF
  • Experience working with graphic software, such as InDesign or Corel Draw
  • Knowledge of braille and/or accessible formats would be considered an asset

Skills

  • Strong proof reading skills
  • Strong attention to detail
  • Strong ability to prioritize tasks and troubleshoot problems and issues.
  • Well organized and have logical problem solving skills
  • Good relationship and team building skills
  • Good interpersonal skills
  • Desktop publishing skills would be considered an asset

 Abilities

  • Ability to manipulate word, learn a user interface to create tactile graphics or document layout formatting
  • Ability to learn technical details and provide feedback on user experience for the tools used
  • Ability to work in a dynamic team environment
  • Ability to take initiative and work independently
  • Exceptional attention to detail and accuracy and ability to learn things quickly
  • Ability to remain calm under the pressure of tight deadlines

Language

  • Excellent oral and written communication skills in English
  • Fluency in French and/or Spanish would be an asset

To Apply:

If you are looking to join a growing team where you can work in a customer focused, innovative, challenging, and fun learning environment where you can hone valuable skills, we invite you to apply by sending your resume and cover letter to careers@tbase.com.  We thank all applicants for their interest but only those selected for an interview will be contacted.

T-Base is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.  All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.  T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

T-Base welcomes and encourages applications from people with disabilities. Appropriate accommodations are available for applicants with disabilities throughout the recruitment process. If you require any unique accommodation, please let us know in advance and we will work with you to meet your needs.