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Helping Santa Deliver Braille Letters: A T-Base Tradition

Cassie Peterson, Marketing Coordinator at T-Base Communications, sat down with Jessica Blouin, Manager of Transcription Services, to talk about an initiative near and dear to our hearts here at T-Base: the Santa Letter Program. Every year we help Santa deliver braille letters to children who are blind or have low vision.

Girl smiling with Santa hat on

Jessica Blouin, Manager of Transcription Services

C: How long has T-Base been participating in the Santa Letter Program?

J: T-Base has been participating in the Santa Letter Program for over a decade.

C: Please tell us about the process.

J: Every year in the fall we receive a call from Kris Kringle himself. He tells us how many children he needs to respond to in braille, plus how many of those need a response in English and how many need a response in French. Santa provides us with his print response to each child’s letter, and then our Transcription team gets to work! As is the case with all documents we transcribe into braille (or other alternate formats), Santa’s letters go through rigorous quality assurance checks to ensure nothing is amiss and that the transcribed documents meet Santa’s high expectations. Finally, we help pack up the letters for Santa to deliver.

C: By which date should children send their letter to Santa?

J: Children should send their letters to Santa by the 10th of December. (If you send one after, he might not have enough time to respond before the big day!)

C: What address should children send their letters to?

J: Children should send their letters to Santa Claus at his North Pole address:

Santa Claus
North Pole HOH OHO
CANADA

C: Why is it important that T-Base participates in this program every year?

J: For children, receiving a letter from Santa Claus is a great joy during the holiday season, and it is one all children should have the opportunity to experience. I do remember how happy I was as a child receiving a letter back from Santa. Collaborating with Santa on this project is important to T-Base because we get to help ensure children who are blind or have low vision experience the same joy their sighted family members and friends experience. This is such a wonderful program.

C: What feedback have you received on this program?

J: T-Base has always received positive feedback on the Santa Letter Program. We have heard from both parents and teachers that children are always so happy and thankful to receive a braille letter from Santa in the mail.

C: In what other ways is T-Base committed to ensuring that people who are blind or low vision have access to information?

J: At T-Base, we believe that equal access to information is key to literacy and independent living, regardless of whether that information is in a simple letter from Santa Claus or a complex math textbook. Everyone has the same rights, and we are committed to ensuring that organizations have the resources they need to provide their customers who are blind or low vision with equal access to information. We produce statements, documents and textbooks in a wide range of alternate formats: accessible PDF, e-Text, audio, braille and reflowed large print. We also give $2,000 every year to one or two post-secondary students who are blind or low vision through the T-Base-AEBC Scholarship Program (in support of an accessible education).

C: What are some other holiday traditions at T-Base?

J: Typically, we host a potluck lunch at the office and Secret Santa gift exchange. This year we will have an ugly holiday sweater fashion show.

C: Wonderful! Thanks for letting our readers know about the program and T-Base’s involvement in it. Something else our readers might be interested in hearing about is your favourite memory from a T-Base holiday gathering.

J: My favourite memory from a T-Base holiday gathering is when Scott Bagshaw, Production Manager, dressed up as Santa Claus, sang karaoke and handed out candy canes to the team.

C: Before we wrap up, what is on your wish list this holiday season?

J: A puppy! Besides that, I know everyone here at T-Base wishes our readers a safe and happy holiday.

Cassandra Peterson

Author Cassandra Peterson

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